SMS Terms & Conditions
Last Updated: 04/27/2026
By opting into SMS messaging from Generational Group (LLC, INC, or ELSE), you agree to receive text messages sent using an automated or manual system to the mobile number you provided.
Types of Messages You May Receive
If you opt in to receive SMS messages, you may receive messages related to:
- Appointment reminders
- Account notifications
- Order or service updates
- Customer support communications
- Important service-related or transactional messages
Message Frequency
Message frequency may vary depending on your interaction with our services or your account activity.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any fees charged by your wireless provider.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from us unless you re-enroll.
Help & Support
For assistance, reply:
HELP
Or visit our website at:
https://generational.com
You may also contact us directly at:
[email protected]
Tel. (972) 232-1100
Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
- Privacy Policy: https://generational.com/privacy-policy
Terms & Service Links (Carrier Requirement)
- Privacy Policy: https://generational.com/privacy-policy
- SMS Terms & Conditions: https://generational.com/sms-terms
Consent & Eligibility
By providing your mobile number and opting in, you confirm that:
- You are authorized to use the provided phone number
- You consent to receive SMS messages from Generational Group (LLC, INC, or ELSE)
- Consent is not a condition of purchase
Compliance Note (Internal / Best Practice)
- SMS consent is not shared with third parties or affiliates
- Opt-in must be explicit (no pre-checked boxes)
- This page should be linked near the SMS consent language and in the website footer