Generational Group Advises First Call in its sale to a Private Investor

By Generational Group


Generational Group, a leading mergers and acquisitions advisory firm for privately held businesses, is pleased to announce the sale of its client FirstCall, LLC to a Private Investor. The acquisition closed April 29, 2024.

FirstCall, located in Greenville, South Carolina, is a leading business process outsourcing expert that specializes in commercial refrigeration and building maintenance clients. FirstCall owns, administrates, and manages the installation and service delivery process for clients based on defined and measurable performance metrics.

In operation for over 18 years, the Company has developed a broad set of capabilities and has completed work on a variety of projects. FirstCall is a premier call service and has worked with and served numerous clients, including several Fortune 500 companies.

Generational Group Executive Managing Director, M&A-Technology Practice Leader, David Fergusson, Tim Dalton, a Generational Group Authorized Affiliate, with the support of Vice President, M&A, Emil Nirkis successfully closed the transaction. Senior Managing Director, Terry Stidham established the initial relationship with FirstCall.

About Generational

Headquartered in Dallas, Generational is one of the leading M&A advisory firms in North America.

With more than 350 professionals located throughout 17 offices in North America, the companies help business owners release the wealth of their business by providing growth consulting, merger, acquisition, and wealth management services. Their six-step approach features strategic and tactical growth consulting, exit planning education, business valuation, value enhancement strategies, M&A transactional services, and wealth management.

The M&A Advisor named the company Investment Banking Firm of the Year three years in a row, Valuation Firm of the Year in 2020, and North American Investment Bank of the Year in 2022 as well as Consulting Firm of the Year. For more information, visit